About Labyrinth

One of the Leading IT Support Companies in London

Labyrinth was founded with one core belief in mind – that every business deserves access to first-class IT support, without having to sign and commit to a long-term contract.

Our Promise to You

  • Our approachable staff will use plain English and not confuse you with technical jargon
  • We will never make you sign a long contract
  • We guarantee to respond within an agreed timeframe
  • We will never oversell and will always work on the principle of ‘best advice’

Want a Quote Fast?

Labyrinth takes pride in offering first class assistance to our clients. We regularly assess our service levels and produce KPI’s to ensure our support remains ahead of the competition.

Remember, when you invite Labyrinth Technology to provide a quote our approachable staff will use plain English and not confuse you with technical jargon, never ask you sign up for more than a monthly rolling contract, and we will never oversell and will always work on the principle of ‘best advice’.

Cost Calculator

20 +

Years In Business

98 %

Satisfaction Rating

160 +

Business Partners

12 sec

Average Call Queue Time

Experts with Experience

In 2001, our Managing Director David and his mother Patricia founded Labyrinth Technology. We are a close-knit team that holds that same core belief as our founders.

For more than 20 years we’ve delivered a comprehensive, outsourced service to companies of all sizes. Our considerable experience has given us a deep understanding of the disruption that IT problems can cause a business. That’s why we’ve formed partnerships with many clients who rely on us for support and advice on all aspects of IT operations, security and scalability.

With Labyrinth’s help, our clients get the most out of their technology. They no longer need to waste time dealing with IT problems. Instead, they can focus on making their businesses succeed.

We don’t believe in contracts. That’s not our way. Instead, we have a strong focus on building long-lasting relationships that are based on trust. It’s our first-class service that encourages our clients to stay with us time and time again. Each and every one of our ongoing clients stay by choice, which was David and Patricia’s original vision

Experts with experience

Testimonials

What our customer say about us

CPMS

Tom Grunwald

Finance Director

Labyrinth have been an exceptional partner through a period of very rapid growth for us. They understand our needs and provide top-class advice and support. The whole Labyrinth team gives excellent customer service and is very easy to work with. They have been critically important to us over the past few years.

GQ Littler

Jon Gilligan

Managing Director

We are delighted with Labyrinth’s support. They are extremely responsive, friendly and always willing to go the extra mile to help us resolve any IT issues that arise. They also provide excellent strategic input to improve our IT systems and enable us to run more efficiently. We would have no hesitation in recommending them.

Rocket

Jenny Koch

Finance Director

The winning factor when choosing Labyrinth as our IT partner was that we never had to speak to “traditional sales”, throughout the whole technical consultation process, we spoke directly to the technical/operational team and this process assured me that Labyrinth IT was a forward thinking solutions focused company.
This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
Labyrinth IT has a very professional, simple and lean approach.

Endaba

Patrick Egan

Managing Director

Labyrinth’s service and support of Endaba is second to none; fast responses, fast resolutions and always proactive, offering the best and most effective solution possible. Whether remote or in person, their great team of friendly and experienced staff are professional, efficient, respectful and always consistent, going beyond what’s expected. They’ve done more than live up to their proposal and our expectations. We would recommend them without hesitation!

A City Law Firm

Trevor Holden

Operations Manager

Since employing Labyrinth, the response to any problems is always very fast, resolved quickly and can usually be done remotely which saves our firm both time and money. Importantly they are proactive in identifying inefficiencies from our previous administrators, recommending and implementing changes that improve our systems performance. We have full confidence in their technical ability having successfully identified and remedied previous setup shortfalls.

The Brewers’ Company

Michael O’Dwyer

Clerk (CEO)

If Carlsberg did IT providers…
The service provided by Labyrinth is genuinely the best we receive from any company and has become the benchmark against which we measure all other service providers. Fast, efficient, responsive, competent and friendly: the excellent service that Labyrinth provide gives us complete confidence that our IT systems are being managed to the highest standards.

Yendall Hunter

Andrew Yendall

Managing Director

Labyrinth has been providing us with our IT support since we started up.
They have been very proactive and professional from the start, and respond very promptly to any IT issues we have, allowing us to focus on our business.

Meet the Team

David Henderson-Begg

David Henderson-Begg

Managing Director
Matthew Dunn

Matthew Dunn

Support Director
Dawid Drezner

Dawid Drezner

Specialist Support Manager
Adam Mitchell

Adam Mitchell

Corporate Operations Manager
Paul Ravey

Paul Ravey

Business Development Manager
Joe Freeman

Joe Freeman

Support Team Leader
Jamal Ghulam

Jamal Ghulam

Senior Support Engineer
Wesley Gregory

Wesley Gregory

Senior Support Engineer
Abel Manghiuc

Abel Manghiuc

Support Engineer
Owen Oldfield

Owen Oldfield

Support Engineer
Tamas Biro

Tamas Biro

Web & Media Executive
Willow

Willow

Director of Staff Morale

Our Clients

Over 20 years of satisfied clients

Ela
CPMS
A City Law Firm
Endaba
GQ Littler
Naylor
Truefitt & Hill
TPH
Rocket
Corrie

Company News

Check out our latest posts

We Are Now A WatchGuard Gold Partner!
We Are Now A WatchGuard Gold Partner!

Today we are extremely proud to have been certified as a WatchGuard Gold Partner. There were several milestones which both […]

Read More >
Wesley passes WatchGuard MFA Technical Certification
Wesley passes WatchGuard MFA Technical Certification

Congratulations to our Senior Support Engineer Wesley Gregory for passing his WatchGuardOne MFA Technical Certification. this is the second of […]

Read More >
CENTRAL LONDON LAWYER MAGAZINE, FEBRUARY 2021
CENTRAL LONDON LAWYER MAGAZINE, FEBRUARY 2021

In this month’s Central London Lawyer magazine from the Westminster & Holborn Law Society, David Henderson-Begg, MD of Labyrinth Technology […]

Read More >

Free Guide to Choosing IT Support

It can be tough choosing an IT partner that you can depend on. We know that wading through the endless options can be a challenge, especially if you're not too familiar with the technical terminology you're reading.

Labyrinth want to make the process simpler for you, so we've put together a handy guide. This guide will help you with choosing the right IT partner for your business. It's free and you can download it right now!

Download Our Guide
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Our Partners

We’re proud to be certified by and partnered with industry leaders

Dell
8×8
Microsoft
Watchguard
Cyber Essentials
QMS 9001
QMS 27001