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Windows Support

Microsoft Windows has been in existence for over 40 years, and since the ’95 version has been a fixture on office desks around the world. The newest version, Windows 11, is expected to be widely used on personal computers, tablets, embedded devices, and internet of things devices. Labyrinth Technology provides supply and support for these devices to a diverse range of clients in London.

We have been providing our proactive support services to Windows computers and servers for over 20 years, and as part of our Managed IT Support plans, we manage updates and patches to help keep your systems secure and stable.

Windows 11

We can schedule the updates to run at a time convenient for you so they do not interrupt your working day.

We also supply and install our Remote Monitoring and Management (RMM) tool for all Windows devices to help us detect and remedy issues before they impact you. As part of our proactive service, we ensure your computers and servers are only running supported and secure operating systems and applications.

Why? Because Microsoft releases feature updates for Windows twice a year, usually in the spring and fall. These updates typically include new features and improvements to the operating system, as well as security updates and bug fixes.

A lot of companies using Windows, and indeed many of London’s Managed Service Providers overlook this and fail to take action leaving systems unsecure. Labyrinth run reports every quarter to flag computers that will soon be running unsupported versions of Windows and take action before it becomes a cyber security risk.

We can supply and install virtually any IT hardware, including Windows computers and Windows servers (both physical and cloud hosted) often at short notice through our extended distribution network.

All equipment that we install is built using a secure configuration checklist tailored to your business, which will include any key setup requirements, software and system hardening (security) actions. Quality is essential in everything we deliver and our ISO 9001 accreditation is testament to this.

While the apps in Microsoft365 deliver the output, the Windows operating system is the foundation that it all sits on. As such, maintaining Windows 11 properly is important, and as having the right Windows support.

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Frequently Asked Questions

Often optimising settings within Windows can help improve the performance and speed of your computer. Labyrinth will troubleshoot any optimisations within your Windows operating systems and advise on any hardware upgrades required.

Yes, using compatibility mode Windows 10 can run applications, no matter which windows operating system they were designed for.

Upgrading to Windows 10 is highly recommended. Although depending on the specification of your PC, it can impact the performance. Labyrinth will advise you on this and can work with you to help decide if a hardware upgrade or new device is required.

Yes, using our proactive monitoring software, we will schedule your Windows updates to ensure that they do not interrupt your working day. We will also manage these updates to ensure they successfully install and help improve the performance of your PC.

Our Ethos

The Proactive, Efficient, and Honest Approach of Our IT Support Services


Anticipating your IT needs and taking preventive measures to keep your business running smoothly without interruptions.


Streamlining IT processes and delivering prompt solutions to optimise your business productivity.


Building trust through transparent communication and reliable IT support services you can count on.
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