Microsoft Windows has been in existence for over 40 years, and since the ’95 version has been a fixture on office desks around the world. The latest iteration, Windows 10, is estimated to be used on 78% of Windows personal computers, tablets, embedded devices and internet of things devices, and Labyrinth Technology supply and support these devices for a wide spectrum of clients across London.

We have been providing our proactive support services to Windows computers and servers for 20 years, and as part of our Managed IT Support plans, we manage updates and patches to help keep your systems secure and stable.

We can schedule the updates to run at a time convenient for you so they do not interrupt your working day.

We also supply and install our Remote Monitoring and Management (RMM) tool for all Windows devices to help us detect and remedy issues before they impact you. As part of our proactive service, we ensure your computers and servers are only running supported and secure operating systems and applications.

Why? Because Microsoft periodically releases new versions, deployed as ‘Feature Updates’.

These are typically supported for 18 months or so, and this has been an ongoing process since Windows 10 was released in 2015.

A lot of companies using Windows 10, and indeed many of London’s Managed Service Providers overlook this and fail to take action leaving systems unsecure. Labyrinth run reports every quarter to flag computers that will soon be running unsupported versions of Windows and take action before it becomes a cyber security risk.

We can supply and install virtually any IT hardware, including Windows computers and Windows servers (both physical and cloud hosted) often at short notice through our extended distribution network.

All equipment that we install is built using a secure configuration checklist tailored to your business, which will include any key setup requirements, software and system hardening (security) actions. Quality is essential in everything we deliver and our ISO 9001 accreditation is testament to this.

While the apps in Microsoft365 deliver the output, the Windows operating system is the foundation that it all sits on. As such, maintaining Windows 10 properly is important, and as having the right Windows support.

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Our approachable staff will use plain English and not confuse you with technical jargon. We will never make you sign a long contract and we guarantee to respond within an agreed timeframe. And we will never oversell and will always work on the principle of ‘best advice’.

Frequently Asked Questions

  • Often optimising settings within Windows can help improve the performance and speed of your computer. Labyrinth will troubleshoot any optimisations within your Windows operating systems and advise on any hardware upgrades required.

  • Yes, using compatibility mode Windows 10 can run applications, no matter which windows operating system they were designed for.

  • Upgrading to Windows 10 is highly recommended. Although depending on the specification of your PC, it can impact the performance. Labyrinth will advise you on this and can work with you to help decide if a hardware upgrade or new device is required.

  • Yes, using our proactive monitoring software, we will schedule your Windows updates to ensure that they do not interrupt your working day. We will also manage these updates to ensure they successfully install and help improve the performance of your PC.