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Managed Print

Printing can be an expensive but integral part of business operations, even in the modern workplace. A managed print agreement can help save money, save time and improve efficiency. 

A managed print service usually involves either purchasing or leasing good quality business printers and then paying a low cost per page which includes: 

  • Support 
  • Ink/toner and other consumables  
  • Parts, repair, and service 

The printers can be anything from powerful desktop devices to floor standing devices with multiple expansion modules. You can set up an agreement with one or more devices.  

For most businesses that do a lot of printing, this is a much cheaper and more efficient way of managing print in comparison to buying a low-cost printer, ordering for your own toner and maintaining your own equipment.  

Monitoring systems detect when your printers are low on consumables and replacements are automatically dispatched to you before you run out. When there is a fault, typically an engineer will come out the same or next working day. These costs are all included in the agreement. 

As with finding a good outsourced IT support provider, it can be difficult to find a managed print provider that offers competitive pricing and most importantly; excellent customer service and support. After years of trying various partnerships, Labyrinth now work with one key vendor that we can confidentially recommend to our clients. 

If your print volume is very small and we don’t feel that we can save money and improve efficiency, we will be completely honest and you will have no obligation to proceed after our initial review (free of charge). 

FAQs

Frequently Asked Questions

The main thing that makes Labyrinth Technology different from other providers is that we put our money where our mouth is. We don’t ask you to sign up to long term contracts over 1, 2 or 3 years, and then conduct a serious charm offensive 2 weeks before the end of the contract. Our clients are never committed to staying with us for more than 1 calendar month, as our contracts work on a 30-day rolling basis. We constantly have to strive to deliver the best customer service and support in the business, knowing that if we don’t we cannot force clients to stay. And the good news is that we don’t need to; our clients stay by choice, and not by contract!

The short answer is that, unusually in today’s world, we put you first. We don’t believe that we need to tie clients in to long term, multi-year contracts, but instead focus all of our efforts in delivering the highest standards of customer service. We want our clients to want to stay with us, not have to stay with us. We are confident that after more than 20 years providing IT support to London’s businesses that our experience, technical proficiency and quality of service makes us a desirable IT Support solutions provider. And we can demonstrate our credentials as all work is delivered to IS09001:2015 Quality Management standards.

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Our Ethos

The Proactive, Efficient, and Honest Approach of Our IT Support Services

Proactive

Anticipating your IT needs and taking preventive measures to keep your business running smoothly without interruptions.

Efficient

Streamlining IT processes and delivering prompt solutions to optimise your business productivity.

Honest

Building trust through transparent communication and reliable IT support services you can count on.
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