Centrally based in The City of London, Labyrinth Technology has been a leading company in the field of IT support for 20 years.  As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area.  We provide a top-class business IT service helping businesses navigate the maze of modern IT. Labyrinth’s London centred IT Support service is designed to be all-inclusive.  That means that all your support requirements are covered with one fixed monthly cost. Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure. 

IT Support London

It’s simply a fact of life that IT (be it software or hardware) doesn’t always work the way people expect it to.  In other words, it can go wrong.  

At Labyrinth Technology we proactively monitor your IT systems and will often identify and even resolve many issues before you are even aware of them, and before they become a problem.

But if you know you have a problem, as an IT Support Company in London operating to the highest standards of customer service, we understand that you want your issue resolved as quickly as possible with minimal impact to your business.  Which is why our Service Desk prides itself on answering support calls in 12 seconds on average! 

IT Support Office

Our Managed IT Support service is accredited by some of the world’s leading IT vendors, such as Microsoft, WatchGuard, Dell, ConnectWise and CyberTec, and since 2001 we are proud to have made a difference to small and medium sized businesses across London by providing the technology, affordability and service our clients demand and deserve.  Reliable IT is crucial to the smooth running of their businesses, and they trust us to deliver the proactive, efficient and honest IT support that they need to keep their business technology working, so they can save time and stay ahead of the competition.

Your Journey to Better IT Support in London Starts Here

Our approachable staff will use plain English and not confuse you with technical jargon. We will never make you sign a long contract and we guarantee to respond within an agreed timeframe. And we will never oversell and will always work on the principle of ‘best advice’.

Frequently Asked Questions

  • For 20 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist attractions and major rail infrastructure firms.

  • We genuinely can’t remember the last time a client left us by choice, but we respect that our clients have a choice, and our 30-day rolling contracts demonstrate that we do not wish to tie clients in against their will. As such, if things don’t work out for any reason, we’ll always respect a decision to leave and assist with your off-boarding in a professional and timely manner.

  • Maintaining good IT can be time consuming, resource intensive and expensive, especially when you have a business to run. The evolving nature of IT means that businesses need to ensure their IT staff are up to date with the latest technologies and this usually involves training, which comes at a cost. In addition, staff turnover means a need to recruit, which is a similar drain on your precious resources. By outsourcing your IT support, you get a guaranteed team of experienced, skilled and professional staff with a wealth of knowledge to manage your IT. And because training, recruitment and so on for that team is the purview of the IT support firm, your costs are reduced.

  • A good IT support company helps your organisation focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organisations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.

  • Choosing an IT support company can be difficult, Labyrinth have put together a guide to help businesses choose the best fit for their business. Click here to download the guide!

  • Outsourced IT support in London is not as expensive as you might think. When compared with hiring an IT team it certainly provides better value for SME businesses. Try our Cost Calculator for a free instant quote.

  • External IT support is a cost effective solution for businesses who would like the experience of their own IT department, without the cost of hiring one. This is particularly popular with SME’s as the monthly cost is often based on the number of users or computers, and this offers the flexibility to scale the service as your business grows.

  • The reality of today’s inter-connected world is that digital technology is used to drive virtually every aspect of a business. Whether it is product development, project planning, accounting and finance, communications or HR, there is usually a keyboard being tapped or a mouse being clicked to facilitate a process. And when that technology fails, or even slows down, your business is seriously affected. So Labyrinth Technology aims to provide business IT support that delivers fast response times, reduced system downtime, assurance that your business is using the best equipment and software, reduced cost, and time to focus on your core business goals and objectives.

  • Maintaining good IT can be time consuming, resource intensive and expensive, especially when you have a business to run. The evolving nature of IT means that businesses need to ensure their IT staff are up to date with the latest technologies and this usually involves training, which comes at a cost. In addition, staff turnover means a need to recruit, which is a similar drain on your precious resources. By outsourcing your IT support, you get a guaranteed team of experienced, skilled and professional staff with a wealth of knowledge to manage your IT. And because training, recruitment and so on for that team is the purview of the IT support firm, your costs are reduced.

  • A good IT support company helps your organisation focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organisations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.