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Outsourced IT Support

Does your business need outsourced IT support in London? In the 21st Century workplace it is more essential than ever to make sure that when it comes to IT your business has the very best advice and to ensure that you are kept secure and efficient all the time. Local outsourcing of your IT support is often the most flexible and affordable solution for companies of all sizes

Centrally based in The City, Labyrinth Technology has been one of the leading companies in the field of IT support in London for over 20 years. As a local company with historical links to London and its establishments, we understand the various needs of businesses located in the area, and provide top class IT support, helping businesses navigate the maze of modern IT.


Labyrinth Technology’s outsourced IT Support service is designed to be all-inclusive. That means that all of your support requirements are covered with one fixed monthly package cost.

Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure. Day-to-day change requests (for example, adding or removing an email address, new starter IT admin requirements and more) are included as standard in all our plans. This is because we want you to be able to focus on running your business; not the mundane IT admin tasks. 

Why Outsource Your IT Support?

Outsourced IT support provides businesses with access to a pool of experts equipped with the latest knowledge and tools. This approach not only enhances operational efficiency but also reduces the financial burden associated with training and maintaining an in-house team. Moreover, outsourcing offers scalability, allowing IT support to grow in tandem with your business.

Unfortunately, it’s simply a fact of life that IT (be it software or hardware) doesn’t always work the way people expect it to. In other words, it can go wrong. At Labyrinth Technology we proactively monitor your IT systems and will often identify and even resolve many issues before you are even aware of them, and before they become a problem.

But if you do know you have a problem, as a firm supplying the highest standards of outsourced IT services in London, we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why our Service Desk prides itself on answering support calls in 12 seconds on average!

Our goal is to make IT outsourcing in London available and affordable to all businesses, giving them access to first-class IT support without having to sign and commit to a long-term contract.

Choose the Right Outsourced IT Support Partner

Look for providers with a proven track record, industry certifications, and a clear understanding of your business sector. Transparency in communication and pricing, as well as a commitment to security, are also key factors to consider.

A one-size-fits-all approach doesn’t work in IT support. Your chosen partner should offer customised solutions that align with your business goals and requirements. Whether it’s cloud services, cyber security, or network management, tailored support ensures your IT infrastructure propels your business forward.

Beyond addressing immediate IT concerns, your provider should offer strategic guidance to support your business’s growth. Regular reviews and planning sessions can help align your IT infrastructure with your long-term objectives.

Furthermore, in an era where data breaches are commonplace, your outsourced IT support must prioritise security. They should be well-versed in the latest cyber security practices and compliance standards relevant to your industry, protecting your data from threats.

Your Next Steps

Considering outsourced IT support? Start by evaluating your current IT needs and challenges. Make an informed choice to ensure your IT infrastructure is in capable hands, driving your business towards its goals.


Labyrinth Technology’s IT outsourcing services are can either be all-inclusive ongoing support packages, designed to ensure that all of your support requirements are covered with one fixed monthly cost, or one-off IT projects. We are accredited by some of the world’s leading IT vendors, such as Microsoft, WatchGuard, Dell, ConnectWise and CyberTec, and our friendly team will act as an extension of your own business, ensuring your systems are always maintained and secure.

Don’t let IT challenges hold you back. Contact us today for a free consultation, and let’s work together to streamline your IT infrastructure, enhance your operational efficiency, and secure your digital assets.

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Frequently Asked Questions

For 20 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist attractions and major rail infrastructure firms.

Maintaining good IT can be time consuming, resource intensive and expensive, especially when you have a business to run. The evolving nature of IT means that businesses need to ensure their IT staff are up to date with the latest technologies and this usually involves training, which comes at a cost. In addition, staff turnover means a need to recruit, which is a similar drain on your precious resources. By outsourcing your IT support, you get a guaranteed team of experienced, skilled and professional staff with a wealth of knowledge to manage your IT. And because training, recruitment and so on for that team is the purview of the IT support firm, your costs are reduced.

A good IT support company helps your organisation focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organisations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.

External IT support is a cost effective solution for businesses who would like the experience of their own IT department, without the cost of hiring one. This is particularly popular with SME’s as the monthly cost is often based on the number of users or computers, and this offers the flexibility to scale the service as your business grows.

The reality of today’s inter-connected world is that digital technology is used to drive virtually every aspect of a business. Whether it is product development, project planning, accounting and finance, communications or HR, there is usually a keyboard being tapped or a mouse being clicked to facilitate a process. And when that technology fails, or even slows down, your business is seriously affected. So Labyrinth Technology aims to provide business IT support that delivers fast response times, reduced system downtime, assurance that your business is using the best equipment and software, reduced cost, and time to focus on your core business goals and objectives.

Our Ethos

The Proactive, Efficient, and Honest Approach of Our IT Support Services


Anticipating your IT needs and taking preventive measures to keep your business running smoothly without interruptions.


Streamlining IT processes and delivering prompt solutions to optimise your business productivity.


Building trust through transparent communication and reliable IT support services you can count on.
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