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IT Support For The Third Sector

In two recent reports the Charities Aid Foundation highlighted that “cashless donations have increased substantially” and “a third of charity leaders are increasingly adopting online fundraising”. 

So technology, and keeping pace with it, is going to be an important concern for third sector organisations. This was highlighted by the fact that the Charity Landscape report states that 77% of charity leaders believe that “technological change is relevant to their organisation”. 

But that technology is not just about fundraising and running a charity’s business operations. GDPR changed the way organisations, third sector included, had to think about confidential donor data, and as more fundraising moves online, charities have become the target of cybercriminals.

According to Ecclesiastical Insurance, a third of charities were the victim of a cyber attack in 2020, but at the same time reported that just half (52%) actually have a cybersecurity plan in place. As technology advances and plays a more prominent role in society organisations in the third sector must react and adapt to these changes.

Labyrinth Technology can help you understand your challenges, your options and the solutions that are available to deliver quality IT for a charity or social enterprise.

We always work on the principle of ‘best advice’, and to ensure that you know we mean what we say, we will never make you sign up for longer than a 30-day rolling commitment. If you aren’t happy, you can easily move on. Our aim is to guide you through the maze of modern IT by providing proactive, honest, and efficient service, so get in touch today to discuss your requirements for third sector IT Support in London.

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Frequently Asked Questions

For 20 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist attractions and major rail infrastructure firms.

Maintaining good IT can be time consuming, resource intensive and expensive, especially when you have a business to run. The evolving nature of IT means that businesses need to ensure their IT staff are up to date with the latest technologies and this usually involves training, which comes at a cost. In addition, staff turnover means a need to recruit, which is a similar drain on your precious resources. By outsourcing your IT support, you get a guaranteed team of experienced, skilled and professional staff with a wealth of knowledge to manage your IT. And because training, recruitment and so on for that team is the purview of the IT support firm, your costs are reduced.

A good IT support company helps your organisation focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organisations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.

External IT support is a cost effective solution for businesses who would like the experience of their own IT department, without the cost of hiring one. This is particularly popular with SME’s as the monthly cost is often based on the number of users or computers, and this offers the flexibility to scale the service as your business grows.

The reality of today’s inter-connected world is that digital technology is used to drive virtually every aspect of a business. Whether it is product development, project planning, accounting and finance, communications or HR, there is usually a keyboard being tapped or a mouse being clicked to facilitate a process. And when that technology fails, or even slows down, your business is seriously affected. So Labyrinth Technology aims to provide business IT support that delivers fast response times, reduced system downtime, assurance that your business is using the best equipment and software, reduced cost, and time to focus on your core business goals and objectives.

Our Ethos

The Proactive, Efficient, and Honest Approach of Our IT Support Services


Anticipating your IT needs and taking preventive measures to keep your business running smoothly without interruptions.


Streamlining IT processes and delivering prompt solutions to optimise your business productivity.


Building trust through transparent communication and reliable IT support services you can count on.
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