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IT Support For The Insurance Sector

According to the 2021 Hiscox Cyber Readiness Report, more than 1 in 3 UK businesses suffered a cyber-attack in the past 12 months, with 12% of all UK firms paying a ransomware demand. Specifically, for firms within the financial services sector, 55% of all firms in the sector reported being the victim of a cyber-attack, making it the second favourite target for criminals. And the cost of a cyber-attack to an SME is now between £7,200 and £8,600. Simply due to its nature, the threat of cyberattacks, data breaches and digital fraud challenges faced by the financial and insurance services sector continue to grow, and this means that finding the right IT support has never been more important.

Added to this, the insurance sector in particular is undergoing unprecedented change, disruption and demand. The ability to respond in an agile and professional manner has never been more important. Having the right IT support provider as an extension of your business, means your team can keep working on the important things, and not on IT problems. Labyrinth Technology can help with more than just fixing problems. 

Whether it is cybersecurity consulting, GDPR controls, cloud migrations or Microsoft 365 deployments, Labyrinth Technology can provide you with proactive, honest and efficient solutions to help you protect and grow your business. 

As your firm expands we can provide easy scalability of your IT systems, flexible support for your day to day operations, and cyber security for peace of mind. Our experienced Service Desk team, which is based in Central London, has extensive expertise and prides itself on answering support calls in 12 seconds on average! 

We partner with best-in-class technology providers and can deliver superior IT consultation, implementation and support for insurance firms in London. We will never ask you to sign up for longer than a 30-day rolling commitment and will never oversell to you, as we always work on the principle of ‘best advice’. Get in touch today using our contact form or call us on 020 3790 7500 to discuss your requirements for insurance IT Support in London. 

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Frequently Asked Questions

For 20 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist attractions and major rail infrastructure firms.

Maintaining good IT can be time consuming, resource intensive and expensive, especially when you have a business to run. The evolving nature of IT means that businesses need to ensure their IT staff are up to date with the latest technologies and this usually involves training, which comes at a cost. In addition, staff turnover means a need to recruit, which is a similar drain on your precious resources. By outsourcing your IT support, you get a guaranteed team of experienced, skilled and professional staff with a wealth of knowledge to manage your IT. And because training, recruitment and so on for that team is the purview of the IT support firm, your costs are reduced.

A good IT support company helps your organisation focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organisations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.

External IT support is a cost effective solution for businesses who would like the experience of their own IT department, without the cost of hiring one. This is particularly popular with SME’s as the monthly cost is often based on the number of users or computers, and this offers the flexibility to scale the service as your business grows.

The reality of today’s inter-connected world is that digital technology is used to drive virtually every aspect of a business. Whether it is product development, project planning, accounting and finance, communications or HR, there is usually a keyboard being tapped or a mouse being clicked to facilitate a process. And when that technology fails, or even slows down, your business is seriously affected. So Labyrinth Technology aims to provide business IT support that delivers fast response times, reduced system downtime, assurance that your business is using the best equipment and software, reduced cost, and time to focus on your core business goals and objectives.

Our Ethos

The Proactive, Efficient, and Honest Approach of Our IT Support Services


Anticipating your IT needs and taking preventive measures to keep your business running smoothly without interruptions.


Streamlining IT processes and delivering prompt solutions to optimise your business productivity.


Building trust through transparent communication and reliable IT support services you can count on.
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