Frequently Asked Questions
- HOW WILL YOU KEEP MY COMPANY’S DATA SAFE AND PROTECTED?
Through our managed security service plans we will look after the core elements of your cyber security systems and help fulfil the role of CISO (Chief Information Security Officer), giving you peace of mind that your data and systems are protected. Many of our managed security services are also bundled into our core Managed IT Support plans. We will recommend a plan that best fits your needs and budget, so whether you have 5 or 100+ employees we can deliver a managed security service that properly balances likelihood vs impact vs cost. We’ll assess the impact cyber crime might have on your business, and take every possible measure to prevent anyone falling victim to them, and deliver this by cyber security awareness programs, system updates, data backups, and being fully conversant with the latest known threats, risks and vulnerabilities. By doing this we will always be able to recommend and deliver the software and hardware necessary to reduce the potential for security breaches.
- WILL YOU ENSURE MY WORK IS BACKED UP BEFORE YOU DO ANY SUPPORT WORK?
Yes, that goes without saying. But we would stress that we always want to anticipate potential faults and resolve them before they become a serious issue. Patch or fix deployment will, if possible be done when the machine is not is use, and system updates, the enhancement of security features and proactive procedures are always carried out to help eliminate data loss.