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WatchGuard are one of the leading manufacturers of network security equipment and cyber security tools. Labyrinth are a WatchGuard Gold Partner and have been recommending, installing and managing their products for over a decade.  

The majority of our Managed IT Support clients now have a WatchGuard firewall in place to protect the network, but WatchGuard also provide a range of other products such as authentication solutions and web security software to protect devices used outside of the office.  

WatchGuard products deliver industry leading results in threat detection and response. They have a reputation for uncompromising performance when it comes to throughput, robust security and providing excellent value.  

It is now fundamental that all organisations have a dedicated firewall in place to protect their network. WatchGuard firewalls provide Unified Threat Management (UTM) capabilities in the form of a physical UTM appliance and security subscriptions which provide protection against a wide range of threats all from a central point. As part of these subscriptions you have access to next day hardware replacement, web filtering, anti-malware tools and advanced threat detection and prevention features that help protect against sophisticated attacks like ransomware and zero-day (undiscovered) malware.  

WatchGuard’s DNSWatch and DNSWatchGO product protects company devices both inside and outside of the office network. DNSWatch products help prevent employees from accessing malicious or unsuitable content such as phishing websites.

When an employee attempts to access malicious content they are redirected to a phishing awareness page to help educate them. WatchGuard firewalls and DNSWatchGo clients can all be managed via one centralised cloud policy.  

WatchGuard’s AuthPoint product provides multi-factor authentication to third party cloud applications all from a central portal using the AuthPoint mobile app. Users can quickly and securely gain access to cloud systems without having to manage multiple credentials.

Using WatchGuard AuthPoint push notifications, users can get a pop up on their mobile phone (or even a smart watch) asking whether they wish to authorise the login attempt. You can also use WatchGuard AuthPoint to add an additional authentication layer for Windows and MacOS.  


Frequently Asked Questions

Through our managed security service plans we will look after the core elements of your cyber security systems and help fulfil the role of CISO (Chief Information Security Officer), giving you peace of mind that your data and systems are protected. Many of our managed security services are also bundled into our core Managed IT Support plans. We will recommend a plan that best fits your needs and budget, so whether you have 5 or 100+ employees we can deliver a managed security service that properly balances likelihood vs impact vs cost. We’ll assess the impact cyber crime might have on your business, and take every possible measure to prevent anyone falling victim to them, and deliver this by cyber security awareness programs, system updates, data backups, and being fully conversant with the latest known threats, risks and vulnerabilities. By doing this we will always be able to recommend and deliver the software and hardware necessary to reduce the potential for security breaches.

Yes, that goes without saying. But we would stress that we always want to anticipate potential faults and resolve them before they become a serious issue. Patch or fix deployment will, if possible be done when the machine is not is use, and system updates, the enhancement of security features and proactive procedures are always carried out to help eliminate data loss.

Our Ethos

The Proactive, Efficient, and Honest Approach of Our IT Support Services


Anticipating your IT needs and taking preventive measures to keep your business running smoothly without interruptions.


Streamlining IT processes and delivering prompt solutions to optimise your business productivity.


Building trust through transparent communication and reliable IT support services you can count on.
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