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Get More From Microsoft Teams

Most businesses are already paying for Microsoft Teams. Far fewer are actually using it well. Labyrinth Technology helps you change that, so your team can communicate, collaborate, and stay organised without the usual chaos.

Structured From The Start

Structured From The Start

Labyrinth Technology sets up your Teams environment properly so users are not left to figure it out alone.

Real Training, Real Adoption

Real Training, Real Adoption

Your team gets hands-on guidance so they understand what Teams can do and how to use it in their day-to-day work.

One Platform, Less Noise

One Platform, Less Noise

With Microsoft Teams configured correctly, your business reduces email overload and keeps communication where it belongs.

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8×8
Microsoft
Watchguard
Cyber Essentials
QMS 9001
QMS 27001

Why So Many Businesses Struggle With Microsoft Teams

Microsoft Teams is included in most Microsoft 365 Business subscriptions, which means the majority of organisations already have access to it. The problem is that having access and making good use of it are two very different things. When it is rolled out without proper guidance, people find their own workarounds. New teams get created without structure, channels multiply without purpose, and before long the platform becomes as cluttered as the inbox it was supposed to replace.

Without a clear setup and a consistent approach, most businesses only scratch the surface of what Teams is capable of, and the investment in Microsoft 365 starts to look less worthwhile.

How Labyrinth Technology Helps You Get It Right

Microsoft Teams support from Labyrinth Technology starts with getting the foundations right. That means structuring your Teams environment in a way that makes sense for your organisation, setting governance rules to prevent users from creating teams unchecked, and making sure that everyone who needs to use the platform actually knows how.

Beyond the basics, it connects directly with SharePoint, so files are stored and managed consistently, and Microsoft 365 groups handle access permissions across both. For businesses that want to go further, Teams can be extended with voice calling through the Microsoft 365 Business Voice add-in, turning it into a full telecommunications platform, and with hundreds of third-party app integrations through the built-in app store. Whether you are starting fresh or untangling an existing setup, Labyrinth Technology gives you a platform that works the way it should.

Need any help? Contact us today

020 3790 7500

Frequently Asked Questions

Everything you need to know about our IT services and solutions

Microsoft Teams is a communication and collaboration platform included with most Microsoft 365 Business subscriptions. It brings together instant messaging, video conferencing, file sharing, and app integrations in one place. Teams can also function as a voice calling solution through the Microsoft 365 Business Voice add-in.

Teams replaces a significant amount of internal email by allowing users to chat in real time, either one-to-one or within group channels. Because conversations are organised by team and topic, important messages are easier to find and less likely to get buried in a crowded inbox.

Yes, with the right configuration. Through the Microsoft 365 Business Voice add-in and options like Microsoft Teams Direct Routing, Teams can handle inbound and outbound calls, replacing a traditional phone system entirely. Labyrinth Technology can advise on the best approach for your business.

Every team in Microsoft Teams has a linked SharePoint site where associated files are stored. Access is managed through Microsoft 365 groups, which control both team membership and permissions to the connected SharePoint site. This means your file storage and your communication platform stay joined up automatically.

When Teams is rolled out without a clear structure, users often create new teams and channels freely, leading to duplication and confusion. Without governance policies in place, it becomes difficult to find the right information or manage who has access to what. Labyrinth Technology puts the right guardrails in place from the start.

Labyrinth Technology structures your Teams environment to reflect how your organisation works, sets governance policies to control team creation, configures the integration with SharePoint and Microsoft 365, and provides training so your team can use the platform confidently. The goal is a clean, well-managed setup that your people will actually adopt.

The timescale depends on the size of your organisation and the complexity of your existing Microsoft 365 setup. Labyrinth Technology will assess your environment and give you a clear picture of what is involved before any work begins. For most small and mid-sized businesses, a structured Teams rollout can be completed relatively quickly with minimal disruption to day-to-day operations.ShareProject contentLabyrinth TechnologyCreated by youAdd PDFs, documents, or other text to reference in this project.

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    Labyrinth has been providing us with our IT support since we started up.
    They have been very proactive and professional from the start, and respond very promptly to any IT issues we have, allowing us to focus on our business.

    Yendall Hunter

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    If Carlsberg did IT providers…
    The service provided by Labyrinth is genuinely the best we receive from any company and has become the benchmark against which we measure all other service providers. Fast, efficient, responsive, competent and friendly: the excellent service that Labyrinth provide gives us complete confidence that our IT systems are being managed to the highest standards.

    The Brewers’ Company

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    Labyrinth’s service and support of Endaba is second to none; fast responses, fast resolutions and always proactive, offering the best and most effective solution possible. Whether remote or in person, their great team of friendly and experienced staff are professional, efficient, respectful and always consistent, going beyond what’s expected. They’ve done more than live up to their proposal and our expectations. We would recommend them without hesitation!

    Endaba

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    The winning factor when choosing Labyrinth as our IT partner was that we never had to speak to “traditional sales”, throughout the whole technical consultation process, we spoke directly to the technical/operational team and this process assured me that Labyrinth IT was a forward thinking solutions focused company.
    This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
    Labyrinth IT has a very professional, simple and lean approach.

    Rocket

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    We are delighted with Labyrinth’s support. They are extremely responsive, friendly and always willing to go the extra mile to help us resolve any IT issues that arise. They also provide excellent strategic input to improve our IT systems and enable us to run more efficiently. We would have no hesitation in recommending them.

    GQ Littler

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    Labyrinth have been an exceptional partner through a period of very rapid growth for us. They understand our needs and provide top-class advice and support. The whole Labyrinth team gives excellent customer service and is very easy to work with. They have been critically important to us over the past few years.

    Egis