Loading
Assurix Trusted MSP

Don’t take our word for it. Assurix independently verifies we do what we say, every single day.

Google Review

Rated Excellent on Google

"It's rare to find a provider that combines technical expertise with such a human touch"

Is Your Business Struggling to Keep User Access Secure?

Managing authentication solutions across multiple cloud platforms is a challenge most businesses didn't plan for. Labyrinth Technology helps you bring everything under control with secure, centralised access management that works for your team.

Reduced Password Fatigue

Reduced Password Fatigue

Multi-factor authentication and single sign-on mean users spend less time managing credentials and more time getting work done.

Stronger Protection Against Credential Theft

Stronger Protection Against Credential Theft

Secure authentication methods such as push notifications and biometric verification make it significantly harder for attackers to gain unauthorised access.

Works Across Your Existing Systems

Works Across Your Existing Systems

Labyrinth Technology supports integration with Microsoft 365, WatchGuard AuthPoint, Okta, and a wide range of third-party cloud applications.

Dell
8×8
Microsoft
Watchguard
Cyber Essentials
QMS 9001
QMS 27001

Why Managing User Authentication Is Harder Than It Should Be

Authentication solutions have become one of the most overlooked pressure points in modern IT. When users are juggling separate credentials for cloud-based systems, their devices, and various applications, the path of least resistance is weak passwords or repeated ones. That creates real risk. Phishing and credential theft thrive on poor password hygiene, and a single compromised account can give attackers a foothold in your entire environment.

It is one of the most common entry points covered in Labyrinth Technology’s cyber security consulting. The problem compounds in growing businesses, where user provisioning and user management rarely keep pace with how quickly new tools get adopted. Without a structured approach to access management, you end up with a patchwork of login methods, inconsistent security controls, and no clear visibility over who has access to what.

How Labyrinth Technology Delivers Secure, Centralised Authentication

Authentication solutions from Labyrinth Technology are built around making secure access straightforward for users while giving your IT team meaningful control. For businesses already using Microsoft 365, Microsoft Azure Active Directory authentication is often the natural starting point. It allows users to access multiple applications through a single portal, with single sign-on (SSO) for devices joined to Azure AD, and because it is built into Microsoft 365, there is no additional cost.

Where more advanced multi-factor authentication (MFA) is needed, Labyrinth Technology works with WatchGuard AuthPoint, which adds a mobile authentication layer across cloud systems and even supports Windows and macOS login protection. Users receive a push notification to their phone or smart watch to approve or deny each login attempt, which is a practical and highly effective way to enhance security without frustrating your team. For businesses in regulated sectors such as legal, Labyrinth Technology also has experience setting up and managing Okta, a popular choice among firms using document management platforms like NetDocuments. Whichever solution fits your environment, the goal is the same: a cleaner login process, stronger identity verification, and better protection for your user accounts and digital assets.

Need any help? Contact us today

020 3790 7500

Frequently Asked Questions

Everything you need to know about our IT services and solutions

Authentication solutions are systems that verify a user's identity before granting access to applications, data, or networks. Businesses need them because credential theft and data breaches are among the most common causes of security incidents. A well-implemented authentication system ensures that only authorised users can access your critical systems, whether they are in the office or working remotely. They also form a core part of any wider managed security services strategy.

Multi-factor authentication (MFA) requires users to verify their identity using more than one method, typically a password combined with a one-time code or a push notification sent to a mobile application. Even if a password is stolen, MFA prevents an attacker from accessing the account without also having the second factor. It is one of the most effective ways to enhance access control across your business.

Single sign-on (SSO) lets users log in once and gain access to multiple applications without re-entering credentials each time, which streamlines user access and reduces password fatigue. Multi-factor authentication adds an extra verification step to confirm a user's identity. The two are complementary: SSO simplifies the login process, while MFA ensures that secure authentication is in place at the point of entry.

Labyrinth Technology works with several authentication methods depending on your environment and security requirements. These include Microsoft Azure Active Directory for businesses on Microsoft 365, WatchGuard AuthPoint for multi-factor authentication solutions across cloud and device logins, and Okta for organisations that require more specialised identity management. The right solution depends on your existing infrastructure, the applications your team uses, and your wider security posture.

Yes. A key part of what Labyrinth Technology does is make sure that stronger security controls do not come at the cost of usability. Solutions like WatchGuard AuthPoint are designed to make user authentication fast and intuitive, with simple push notifications rather than complex login steps. The focus is always on protecting user identities and sensitive data in a way that your team will actually adopt and stick to.

Labyrinth Technology has experience with passwordless authentication approaches, including solutions that replace traditional passwords with biometric verification, hardware keys, or app-based approvals. Passwordless authentication solutions remove one of the most common vulnerabilities in any identity verification setup, the password itself. If this is something you are considering, we can assess whether it fits your environment and advise on the most practical route forward.

The right authentication solution depends on several factors: the size of your team, the cloud applications you rely on, whether you operate in a regulated sector, and your existing IT setup. For most businesses already using Microsoft 365, Azure Active Directory is the obvious place to start, and Labyrinth Technology's Azure managed services can support that setup end to end. Businesses with more complex needs around access control, remote access, or risk-based authentication may benefit from a dedicated platform like WatchGuard AuthPoint or Okta. Labyrinth Technology will assess your current environment and recommend the approach that fits your security requirements without overcomplicating things for your users.

Get a free consultation

    Why Trust Us

    Practical IT services designed to reduce downtime and keep your business running

    Customer Satisfaction

    Rated 100% by every client we've supported — based on 60 verified responses over the last 90 days.

    100%

    CSAT score

    60

    Verified Reviews

    Service Reliability

    99.8% SLA compliance over the last 90 days — because consistent, dependable service isn't optional.

    99.8%

    SLA Comploance

    Response Guarantee

    Every support request gets a response within 1 hour — no queues, no delays, no excuses.

    1 hour

    Guaranteed response

    Proof, not promises

    Assurix continuously monitors our SLAs, customer satisfaction, cyber security and operational maturity — verified every day, not just on audit day. Our trust mark can be revoked at any time.

    Google Reviews Badge

    Rated Excellent on Google

    Testimonial quote icon

    Labyrinth has been providing us with our IT support since we started up.
    They have been very proactive and professional from the start, and respond very promptly to any IT issues we have, allowing us to focus on our business.

    Yendall Hunter

    Testimonial quote icon

    If Carlsberg did IT providers…
    The service provided by Labyrinth is genuinely the best we receive from any company and has become the benchmark against which we measure all other service providers. Fast, efficient, responsive, competent and friendly: the excellent service that Labyrinth provide gives us complete confidence that our IT systems are being managed to the highest standards.

    The Brewers’ Company

    Testimonial quote icon

    Labyrinth’s service and support of Endaba is second to none; fast responses, fast resolutions and always proactive, offering the best and most effective solution possible. Whether remote or in person, their great team of friendly and experienced staff are professional, efficient, respectful and always consistent, going beyond what’s expected. They’ve done more than live up to their proposal and our expectations. We would recommend them without hesitation!

    Endaba

    Testimonial quote icon

    The winning factor when choosing Labyrinth as our IT partner was that we never had to speak to “traditional sales”, throughout the whole technical consultation process, we spoke directly to the technical/operational team and this process assured me that Labyrinth IT was a forward thinking solutions focused company.
    This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
    Labyrinth IT has a very professional, simple and lean approach.

    Rocket

    Testimonial quote icon

    We are delighted with Labyrinth’s support. They are extremely responsive, friendly and always willing to go the extra mile to help us resolve any IT issues that arise. They also provide excellent strategic input to improve our IT systems and enable us to run more efficiently. We would have no hesitation in recommending them.

    GQ Littler

    Testimonial quote icon

    Labyrinth have been an exceptional partner through a period of very rapid growth for us. They understand our needs and provide top-class advice and support. The whole Labyrinth team gives excellent customer service and is very easy to work with. They have been critically important to us over the past few years.

    Egis