IT Support for Financial Services

Financial services firms operate under strict obligations around client money and confidentiality, with regulatory reporting adding a further layer on top. A general IT company can manage basic tasks well enough. Where it tends to fall short is portfolio and practice management software and the regulatory compliance built around them. Add client data security into the mix and you need a provider with genuine sector experience. Those gaps are the kind that often surface during a regulator review or a client audit.

Cyber attacks remain the most pressing concern, and the numbers back that up. The FCA has confirmed that more than 40% of cyber incidents reported to it in 2025 involved a third party provider, which shows how much of the risk now sits in the supply chain surrounding a firm. Exposure also comes from outdated systems and weak remote working setups. Disaster recovery plans that have never been properly tested add another layer of risk on top. Accountancy practices hold a dense concentration of client financial data, including tax records and payroll files, which makes them an attractive target in their own right.

FCA regulated firms carry obligations under the operational resilience rules set out in SYSC 15A. These require you to identify your important business services and set an impact tolerance for each one, then test regularly against severe but plausible disruption. Alongside this, UK GDPR requires breach notification to the ICO within 72 hours of discovery. Accountancy practices have the added layer of ICAEW conduct expectations around client data. None of this is optional, and falling short can mean professional consequences on top of regulatory ones.

Labyrinth Technology builds cyber security measures around the real risk profile of a regulated firm, including Cyber Essentials certification support, secure access controls, encrypted communications, and ongoing monitoring through our managed security services. We hold ISO 27001 certification and Assurix accreditation ourselves, which means the standards we work to are checked and confirmed by an independent body on an ongoing basis. We also keep pace with how the threat landscape and FCA expectations evolve, so your defences do not go stale between review cycles.

Yes. Many financial services firms have an internal team or a single IT generalist who handles day to day queries but lacks the capacity for specialist cyber security or complex infrastructure work. Labyrinth Technology fills those gaps through outsourced IT support tailored to what is missing, without displacing the people you already have in place. This tends to work well for firms that want specialist cover for compliance heavy areas while keeping familiar faces for everyday support.

Rapid response sits at the centre of what we offer. Our service desk works to response times matched to the urgency of the issue, and proactive monitoring often means we catch and begin resolving problems before your team notices anything has changed. For a financial services firm, where a system outage during a trading window or a filing deadline carries real cost, that speed makes a measurable difference.

The best starting point is a free consultation. We look at your current IT setup and flag any gaps or risks we see. From there, we talk through what tailored support would look like for your firm. There is no obligation, and it gives both sides a clear picture before any commitment is made. Get in touch with Labyrinth Technology to arrange a time that works for you. Project content Labyrinth Technology Created by Tamas Add PDFs, documents, or other text to reference in this project.