From 9 Users to 70: Ten Years as the IT Partner Behind a Growing UK Law Firm
When we first engaged with this firm, they were a small practice with big ambitions and an IT setup that wasn’t keeping pace. Over the past decade, we’ve supported their growth from a 9-person team to a 70-strong firm that holds ISO 27001 certification, meets the security requirements of major enterprise and banking clients, and runs on a fully cloud-based infrastructure.
Throughout that journey, our focus has remained the same: protect fee earner time, reduce risk, and make sure technology enables growth rather than getting in the way of it.
What We’ve Delivered
Sub-30-minute response times on all new support tickets, protecting billable time and keeping the firm productive.
White-glove helpdesk support for new system deployments, device rollouts, and onboarding, so fee earners experience minimal disruption when technology changes.
Full cloud migration, moving the firm away from on-premise infrastructure to a resilient, flexible environment that supports modern working.
Document management strategy, helping the firm implement and embed a system that genuinely improves how their lawyers work day to day.
ISO 27001 certification, achieved and maintained, giving clients and prospects confidence in how their data is handled.
vCIO service, providing the board with regular strategic input on technology investment, security posture, and long-term planning.
Enterprise-grade cyber security, built to satisfy the due diligence requirements of major corporate and banking clients.
Vendor due diligence support, working alongside the firm to respond to client security questionnaires and directly helping them win and retain high-value business.
AI adoption support, helping the firm cut through the noise and deliver real ROI without the compliance risk.
If your firm is growing and you need an IT partner that thinks commercially as well as technically, we’d love to talk.
