Hardware & Software
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Rated Excellent on Google
"It's rare to find a provider that combines technical expertise with such a human touch"
Your Hardware and Software, Sorted
Getting the right hardware and software in place is one of those things that sounds simple but rarely is. Labyrinth Technology handles the whole process, from sourcing and supply through to installation and ongoing support.
One Point of Contact
Labyrinth Technology manages your hardware and software needs end to end, so you are never left chasing multiple suppliers.
UK Distributor Access
With accounts at some of the UK's largest IT distributors, Labyrinth Technology can source most business hardware and software quickly and at competitive prices.
Microsoft and Adobe Partners
Labyrinth Technology is a Microsoft Silver Partner and an Adobe partner, covering the software licences most businesses rely on day to day.
Why Getting Hardware and Software Right Matters for Your Business
Hardware and software underpin everything your business does, from sending emails to running your core applications. When something is mismatched, out of date, or poorly supported, productivity takes a hit. Many businesses find themselves with a patchwork of devices and software licences that nobody quite owns or manages properly.
Some kit gets too old to support modern software. Licences get duplicated or missed entirely. And when something breaks, there is no clear point of contact to call. It is a common situation, and it is one that quietly costs businesses more than they realise, in downtime, wasted spend, and staff frustration.
How Labyrinth Technology Handles Your Business Needs
Hardware and software procurement does not need to be complicated, and with Labyrinth Technology it is not. Because we hold accounts with some of the biggest IT distributors in the UK, we can source most of the business hardware and software you are likely to need, quickly and at the right price. On the software licensing side, a lot of business software now runs on a subscription model. Microsoft 365 is probably the best example of this, giving your team tools like Word, Excel, and Outlook through a monthly or annual licence.
As a Microsoft Silver Partner, Labyrinth Technology can supply, install, manage, and support Microsoft 365 for your business end to end. We are also Adobe partners, so if your team needs access to Creative Cloud or any other Adobe products, we can handle that too. When it comes to business IT hardware, the list is long. Computers, printers, routers, firewalls, switches, access points and more, we can provide it all. We also have a dedicated web store for best-of-breed business IT hardware, stocking products like WatchGuard firewalls, UniFi networking equipment, and Dell laptops, alongside a range of other essential items. With over twenty years of experience in business IT, you will get straightforward, knowledgeable advice from a team that genuinely understands what your business needs. If you would like to hand off the ongoing management side entirely, take a look at our managed IT services and outsourced IT support options.
Need any help? Contact us today
020 3790 7500
Frequently Asked Questions
Everything you need to know about our IT services and solutions
Hardware support covers the physical devices your business uses, such as laptops, desktops, servers, printers, and network equipment. Software support relates to the programmes and applications running on those devices, including operating systems, productivity suites, and security tools. Most businesses need both, and the two areas are closely linked. A hardware failure can affect software access, and poorly configured software can cause hardware to underperform.
Labyrinth Technology can source and supply a wide range of business IT hardware, including computers, laptops, printers, routers, firewalls, switches, and wireless access points. We also stock a curated selection of best-of-breed hardware through our dedicated web store, including WatchGuard firewalls, UniFi networking equipment, and Dell laptops. If you need something specific that is not listed, get in touch and we will source it for you.
As a Microsoft Silver Partner, Labyrinth Technology can supply, install, manage, and support Microsoft 365, which includes tools like Word, Excel, Outlook, and Teams. We are also Adobe partners, so we can provide access to Creative Cloud and other Adobe products. More broadly, we hold accounts with major UK IT distributors, so we can source most business software packages you are likely to need.
The process is straightforward. We start by understanding what your business needs, then we source the right equipment through our distributor accounts, often at competitive prices. Once the kit arrives, our engineers can install and configure everything on site, so your team can get up and running with minimal disruption. We manage the whole process, from initial needs assessment through to installation and ongoing support.
Yes. Software licence management is something many businesses find difficult to keep on top of, particularly as more tools move to subscription models. Labyrinth Technology can help you understand what licences you have, identify any gaps or duplications, and make sure you are on the right plan for the size of your team. We can also handle renewals and upgrades as your business grows.
Absolutely. Supplying hardware and software is just the start. Labyrinth Technology offers ongoing IT support for the equipment and software we supply, as well as for existing kit you already have. Whether it is a software issue, a hardware fault, or a question about your setup, our team is on hand to help. We can work on a managed service basis or provide support as and when you need it.
There are a few common signs. If your devices are running slowly, struggling to handle software updates, or no longer covered by manufacturer support, it is worth looking at a refresh. Older hardware can also create security risks, particularly if it is running software that is no longer receiving patches. Labyrinth Technology can carry out an IT hardware and software assessment to give you a clear picture of what you have, what needs attention, and what can wait.ShareProject contentLabyrinth TechnologyCreated by youAdd PDFs, documents, or other text to reference in this project.
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Practical IT services designed to reduce downtime and keep your business running
Customer Satisfaction
Rated 100% by every client we've supported — based on 60 verified responses over the last 90 days.
100%
CSAT score
60
Verified Reviews
Service Reliability
99.8% SLA compliance over the last 90 days — because consistent, dependable service isn't optional.
99.8%
SLA Compliance
Response Guarantee
Every support request gets a response within 1 hour — no queues, no delays, no excuses.
1 hour
Guaranteed response
Proof, not promises
Assurix continuously monitors our SLAs, customer satisfaction, cyber security and operational maturity — verified every day, not just on audit day. Our trust mark can be revoked at any time.
Rated Excellent on Google
Labyrinth has been providing us with our IT support since we started up.
They have been very proactive and professional from the start, and respond very promptly to any IT issues we have, allowing us to focus on our business.
If Carlsberg did IT providers…
The service provided by Labyrinth is genuinely the best we receive from any company and has become the benchmark against which we measure all other service providers. Fast, efficient, responsive, competent and friendly: the excellent service that Labyrinth provide gives us complete confidence that our IT systems are being managed to the highest standards.
Labyrinth’s service and support of Endaba is second to none; fast responses, fast resolutions and always proactive, offering the best and most effective solution possible. Whether remote or in person, their great team of friendly and experienced staff are professional, efficient, respectful and always consistent, going beyond what’s expected. They’ve done more than live up to their proposal and our expectations. We would recommend them without hesitation!
The winning factor when choosing Labyrinth as our IT partner was that we never had to speak to “traditional sales”, throughout the whole technical consultation process, we spoke directly to the technical/operational team and this process assured me that Labyrinth IT was a forward thinking solutions focused company.
This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
Labyrinth IT has a very professional, simple and lean approach.
We are delighted with Labyrinth’s support. They are extremely responsive, friendly and always willing to go the extra mile to help us resolve any IT issues that arise. They also provide excellent strategic input to improve our IT systems and enable us to run more efficiently. We would have no hesitation in recommending them.
Labyrinth have been an exceptional partner through a period of very rapid growth for us. They understand our needs and provide top-class advice and support. The whole Labyrinth team gives excellent customer service and is very easy to work with. They have been critically important to us over the past few years.
