Managed Print Services
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Rated Excellent on Google
"It's rare to find a provider that combines technical expertise with such a human touch"
Managed Print Services That Deliver
Most businesses are spending more on printing than they realise. Labyrinth Technology offers managed print services that bring your print costs under control, improve efficiency, and take the hassle of managing devices completely off your plate.
Managed print services reduce operational costs
A managed print agreement replaces unpredictable print spend with a simple, fixed cost per page that covers support, consumables, and maintenance.
Automatic toner replenishment means you never run out
Remote monitoring detects low consumables and dispatches replacements before you run out, keeping your print environment running without interruption.
Same or next business day engineer support
When a fault occurs, an engineer typically attends site on the same or next working day, with all call-out and repair costs included in the agreement.
Why Print Management Is a Problem Worth Solving
Unmanaged printing is one of the most quietly expensive habits in a business. Most organisations are running a mix of low-cost printers, ordering their own toner, and dealing with breakdowns reactively. On the surface it looks manageable, but the actual cost per page, the time lost chasing consumables, and the disruption from unexpected faults adds up fast. Print volumes are difficult to track without proper print management software, which means there is little visibility into paper usage, energy consumption, or where waste is creeping in. For businesses handling sensitive documents, the absence of secure printing controls is a genuine risk.
Without user authentication at the device level, sensitive information can sit in output trays or be accessed by the wrong people. This sits alongside broader cyber security concerns that many businesses underestimate until something goes wrong. If your current setup has grown organically over time rather than being planned, the chances are your print infrastructure is costing more, and delivering less, than it should.
How Labyrinth Technology Takes Control of Your Print
Managed print services from Labyrinth Technology simplify your entire print environment into one straightforward agreement. Rather than buying low-cost devices and managing everything in-house, clients move to high-quality business printers, either purchased or leased, and pay a low, fixed cost per page that covers support, ink and toner, parts, and repairs. Devices range from compact desktop units to floor-standing machines with advanced capabilities and multiple expansion modules. Proactive monitoring means consumables are tracked remotely and automatically dispatched before you run out, and proactive maintenance means faults are dealt with quickly rather than left to snowball. For businesses with document security requirements, managed devices can be configured with secure printing and user authentication to protect sensitive documents at the point of output.
Much like finding a good outsourced IT support provider, choosing a managed print partner that delivers on both pricing and service is harder than it looks. Labyrinth Technology works with a single, carefully selected vendor built on competitive pricing and excellent service levels. If your print usage is low and a managed agreement would not genuinely save you money, the team will say so. The initial review is free, with no obligation to proceed.
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Frequently Asked Questions
Everything you need to know about our IT services and solutions
Managed print services are a structured approach to managing an organisation's printing, where a provider takes responsibility for the print environment on your behalf. This typically includes supplying or leasing print devices, covering all consumables through automatic toner replenishment, and providing ongoing maintenance and support. Rather than managing printers reactively, MPS uses remote monitoring and print management software to keep everything running smoothly. The goal is to reduce costs, improve efficiency, and give businesses better visibility over their print usage.
Buying a low-cost printer might seem cheaper upfront, but the ongoing costs of toner, parts, and reactive repairs quickly add up. Managed print solutions consolidate all of those costs into a single, predictable cost per page, which almost always works out lower for businesses with meaningful print volumes. You also get the benefit of higher-quality devices, proactive maintenance, and a dedicated support arrangement rather than having to source your own engineer when something goes wrong.
The per-page rate in a managed print agreement covers ink and toner, all other consumables, parts, repairs, and technical support. There are no surprise invoices for call-outs or replacement components. The only variables outside the agreement are typically paper usage and the volume of pages printed.
Managed print works well at almost any scale, though it is most cost-effective for businesses that print regularly. If your print volumes are low, Labyrinth Technology will review your current setup and be straightforward about whether an agreement would genuinely benefit you. There is no pressure to proceed if the numbers do not stack up. For businesses that do print frequently, the savings on consumables and the time saved on ordering and maintenance usually make a significant difference.
Print security is built into the managed print solution rather than treated as an add-on. Devices can be configured with user authentication, so documents are only released when the right person is at the machine. This prevents sensitive documents from sitting uncollected in output trays and reduces the risk of sensitive information being accessed by unauthorised staff. For businesses operating in regulated environments, this level of document security is an important part of a responsible IT and compliance setup.
Yes. Modern managed print solutions support cloud printing, meaning staff can send documents to print from any device, including laptops, tablets, and phones, without being physically connected to a network printer. This supports flexible and hybrid working and fits naturally within a broader digital transformation strategy. It also makes document workflows more efficient by reducing the friction around printing from different locations or devices.
After working with various providers in the print industry over the years, Labyrinth Technology now works with one carefully selected vendor that consistently delivers on both pricing and service quality. This is not a decision made lightly. The vendor relationship has been built on the basis that excellent customer service and reliable support are non-negotiable. Clients benefit from that relationship directly, without having to navigate the market themselves.
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Practical IT services designed to reduce
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Customer Satisfaction
Rated 100% by every client we've supported — based on 60 verified responses over the last 90 days.
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Service Reliability
99.8% SLA compliance over the last 90 days — because consistent, dependable service isn't optional.
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Every support request gets a response within 1 hour — no queues, no delays, no excuses.
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Assurix continuously monitors our SLAs, customer satisfaction, cyber security and operational maturity — verified every day, not just on audit day. Our trust mark can be revoked at any time.
Rated Excellent on Google
Labyrinth has been providing us with our IT support since we started up.
They have been very proactive and professional from the start, and respond very promptly to any IT issues we have, allowing us to focus on our business.
If Carlsberg did IT providers…
The service provided by Labyrinth is genuinely the best we receive from any company and has become the benchmark against which we measure all other service providers. Fast, efficient, responsive, competent and friendly: the excellent service that Labyrinth provide gives us complete confidence that our IT systems are being managed to the highest standards.
Labyrinth’s service and support of Endaba is second to none; fast responses, fast resolutions and always proactive, offering the best and most effective solution possible. Whether remote or in person, their great team of friendly and experienced staff are professional, efficient, respectful and always consistent, going beyond what’s expected. They’ve done more than live up to their proposal and our expectations. We would recommend them without hesitation!
The winning factor when choosing Labyrinth as our IT partner was that we never had to speak to “traditional sales”, throughout the whole technical consultation process, we spoke directly to the technical/operational team and this process assured me that Labyrinth IT was a forward thinking solutions focused company.
This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
Labyrinth IT has a very professional, simple and lean approach.
We are delighted with Labyrinth’s support. They are extremely responsive, friendly and always willing to go the extra mile to help us resolve any IT issues that arise. They also provide excellent strategic input to improve our IT systems and enable us to run more efficiently. We would have no hesitation in recommending them.
Labyrinth have been an exceptional partner through a period of very rapid growth for us. They understand our needs and provide top-class advice and support. The whole Labyrinth team gives excellent customer service and is very easy to work with. They have been critically important to us over the past few years.
