8×8 Telephone System
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Your Business Deserves a Better Phone System
Outdated phone systems cost more than they should and hold your team back. Labyrinth Technology partners with 8x8 to give your business a cloud phone system that is reliable, fully featured, and built for the way modern teams actually work.
One Platform for Calls, Video, and Team Chat
The 8x8 cloud phone system brings your business communications together so your team can connect from any device, wherever they are working.
Cut the Cost of Your Business Phone System
Moving to a cloud phone system removes expensive on-premise hardware and high monthly calling fees, so you spend less without losing functionality.
Stay Connected Even When Something Goes Wrong
The 8x8 service runs on fully redundant data centres, meaning your business keeps communicating even if there is an issue at one location.
Why Traditional Phone Systems No Longer Work for Modern Businesses
Switching to an 8×8 telephone system is something more businesses are considering as traditional PBX setups continue to show their age, with cable-filled server rooms, high monthly calling fees, and very little flexibility for teams working across different locations.
As of 2019, Frost & Sullivan estimated that more than 82 percent of businesses had adopted or were actively planning to adopt a cloud phone system in some part of their operations, and that shift has only accelerated since. If you are still relying on legacy infrastructure, you are paying more than you need to.
How the 8×8 Cloud Phone System Solves It
The 8×8 telephone system gives your business a full enterprise-class communications platform without the complexity of on-premise hardware. The Cloud PBX covers everything you would expect: call recording, auto attendant, number porting, call forwarding, conference calling, ring groups, and more. Beyond voice, the platform brings video meetings, team chat, and messaging together in one place, accessible from a desktop client, mobile device, or desk phone.
It sits comfortably alongside your existing Microsoft 365 setup, and because it runs on secure, fully redundant data centres, your business keeps communicating no matter what. Labyrinth Technology handles installation, configuration, and ongoing support as part of a wider cloud solutions strategy tailored to your business.
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Frequently Asked Questions
Everything you need to know about our IT services and solutions
The 8x8 cloud phone system is a cloud-based business communications platform that combines voice, video, team messaging, and collaboration tools in one place. It replaces a traditional on-premise PBX with a fully hosted solution, meaning no server hardware on site, lower costs, and far greater flexibility for your team.
A traditional PBX requires physical hardware, dedicated cabling, and often carries high monthly calling fees. A cloud phone system like 8x8 runs entirely over the internet, so there is nothing to install on-site beyond the handsets or a desktop client. You get more features, easier administration, and the ability to scale your business phone system up or down without major infrastructure changes.
The 8x8 platform includes a wide range of features: multi-level auto attendant, call recording, call forwarding and transfer, ring groups, music on hold, number porting, conference calling, and call monitoring. It also includes video meetings, team chat, and a mobile app so your employees can stay connected from any device. An easy administration portal gives your team full control over settings and user management.
Yes. The 8x8 service is built on secure, fully redundant data centres, which means the platform is designed to maintain uptime even if one data centre experiences an issue. This makes it a reliable cloud communications platform for businesses that depend on consistent call quality and availability.
Labyrinth Technology has years of hands-on experience installing, configuring, supporting, and managing VoIP telephone systems for UK businesses. As an authorised 8x8 partner, we can advise on the right service plan for your business, handle the full setup, and provide ongoing support after go-live. We promise no hard sell, just honest advice on the solution that fits your needs.
Absolutely. The 8x8 cloud phone system is accessible from a desktop client, mobile app, or desk phone, which means your team can make and receive calls from anywhere with a reliable internet connection. Whether staff are in the office, at home, or on the go, they stay connected on the same system with the same number.
Yes. The 8x8 platform supports CRM integrations and Microsoft Teams connectivity, allowing businesses to bring their communications tools together rather than managing them separately. This makes it easier for your team to handle customer interactions, access call data, and collaborate without switching between multiple applications.
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Rated Excellent on Google
Labyrinth has been providing us with our IT support since we started up.
They have been very proactive and professional from the start, and respond very promptly to any IT issues we have, allowing us to focus on our business.
If Carlsberg did IT providers…
The service provided by Labyrinth is genuinely the best we receive from any company and has become the benchmark against which we measure all other service providers. Fast, efficient, responsive, competent and friendly: the excellent service that Labyrinth provide gives us complete confidence that our IT systems are being managed to the highest standards.
Labyrinth’s service and support of Endaba is second to none; fast responses, fast resolutions and always proactive, offering the best and most effective solution possible. Whether remote or in person, their great team of friendly and experienced staff are professional, efficient, respectful and always consistent, going beyond what’s expected. They’ve done more than live up to their proposal and our expectations. We would recommend them without hesitation!
The winning factor when choosing Labyrinth as our IT partner was that we never had to speak to “traditional sales”, throughout the whole technical consultation process, we spoke directly to the technical/operational team and this process assured me that Labyrinth IT was a forward thinking solutions focused company.
This is very much reflected in the whole approach from onboarding to ongoing services. We have never been promised anything that has not been delivered, or that we have had concerns over the delivery of.
Labyrinth IT has a very professional, simple and lean approach.
We are delighted with Labyrinth’s support. They are extremely responsive, friendly and always willing to go the extra mile to help us resolve any IT issues that arise. They also provide excellent strategic input to improve our IT systems and enable us to run more efficiently. We would have no hesitation in recommending them.
Labyrinth have been an exceptional partner through a period of very rapid growth for us. They understand our needs and provide top-class advice and support. The whole Labyrinth team gives excellent customer service and is very easy to work with. They have been critically important to us over the past few years.
