Does your current phone system help you to collaborate effectively?
In a modern business environment, communication & collaboration between teams is important, but to effectively achieve this you must have right technology in place.
What is unified communications?
Unified communications (UC) allow you to manage all your communications from one architecture rather than separately.
It integrates computer-related communication technologies, like instant messaging and video conferencing, with voice over internet protocol (VoIP) which allows you to make and receive calls using the internet.
What can be integrated?
Just about everything can be integrated. This includes voice communication in all its forms — voicemail, email, or fax — as well as multimedia services like video chat and web conferencing.
Real-time communication like call screening and call conferencing can also be integrated. But what many might not know is the fact that even data services and transactions like e-commerce and online banking can also be added to the UC system.
What are the benefits of UC to small businesses?
One of the most evident benefits is that you’ll have a single and flexible communication infrastructure that allows you to streamline and enhance business communication, and easily manage all the components.
Labyrinth, through our partners avant have relationships with every Unified Communications (UC) provider in the Gartner magic quadrant, available to meet your needs. We cover basic telephony, video, conferencing, collaboration, contact center and more. Our UCaaS providers can meet both domestic and multi-national customer needs.