Following our recent feature in City AM’s ‘Business Reporter’ Supplement, the team here at Labyrinth have put together a handy guide to help you choose the right IT support provider:  We have created this guide to help you when choosing the right outsourced IT company, here we outline the questions you should be asking and offer our responses, we hope this helps. Pricing & Additional

Categories : IT Support, Services, SME
Posted by Matt Dunn
Often when we take on new clients, they were previously paying another IT provider for “Maintenance & Support”. When we audit their infrastructures, we almost always find that their systems are out of date, not maintained or end of life. This leaves them extremely vulnerable and unstable. Labyrinth believe proactive maintenance and monitoring is far more important than reactive support. Therefore we have always used systems and processes to ensure systems are maintained, monitored and well

Categories : IT Compliance, IT Security, Software
Posted by Matt Dunn

Most people will be aware, due to the extensive media coverage, that many organisations have been affected by the ‘WannaCry’ Ransomware attacks.  Ransomware is a form of malware that encrypts data on your hard drive.  The criminals behind the Ransomware then attempt to collect a fee from you in exchange for decrypting the data.  Ransomware is often an untargeted attack. In fact, several small businesses that signed up with Labyrinth in the recent past joined

Categories : IT Security
Posted by Matt Dunn

Microsoft has released an urgent security update to patch a bug which allows a hacker to take control of computers via email. The bug is in Microsoft anti-malware products such as Windows defender and can be exploited without the recipient actually opening the message. This affects Windows 8, 8.1 and 10. Labyrinth supplies anti-virus software to all of our Maintenance & Support Agreement clients and disable other products by default, however we recommend all businesses

Categories : IT Security
Posted by Matt Dunn
Matt Dunn (Business Support Manager) and Evison Thomas (Sales & Marketing Executive) made the annual Labyrinth IT visit to IP Expo Europe at London Excel on Wednesday. The team were in search of exciting new technology and partnerships that will allow us to continue to deliver the best IT solutions to our clients. Matt and Evison were particularly looking for new, innovative SNMP solutions

Categories : Events
Posted by Matt Dunn

BT customers are currently experiencing issues with their Broadband across the UK. A number of our customers have reported intermittent connectivity issues and a complete loss of service for Hosted Exchange. This issue can be temporarily resolved by using Google DNS Servers (8.8.8.8). Please get in touch with us for more information. http://www.telegraph.co.uk/technology/2016/07/20/bt-down-broadband-service-suffers-major-outage-across-the-uk/

Categories : Broadband News
Posted by Matt Dunn

Categories : IT Compliance
Posted by Matt Dunn

Windows-10-logo   For users running Windows 7 and Windows 8; upgrades to Windows 10 are free until the 29th July 2016. After this date, you will have to pay for the upgrade. If you would like to look into upgrading to Windows 10, please give us a call on 020 3744 6984 and we can discuss options. We will ensure your existing software and hardware is compatible and

Categories : Software
Posted by Matt Dunn

We are currently recruiting for a 1st Line Support Technician to work in our office, based in central London. If you would like more information please email a copy of your CV to matt.dunn@labyrinthit.com

Categories : Careers
Posted by Matt Dunn
As part of our

Categories : Services
Posted by Matt Dunn